Field Services

 

Services Directory
Spot Service
Take advantage of our extended network of service engineers for your maintenance and on-site emergency service needs.
 
Service Prevention Plus
For machines that have been out of warranty for a while, choose Service Prevention Plus for a comprehensive set of checks and services as well as a ball bar tests performed by factory-trained engineers.
 
Level of Effort Contracts
If you have a large number of CNC controls, you may prefer dedicated on-site support. GE Intelligent Platforms can fulfill this need. We offer attractive rates for part-time and full-time services. Pick a block of service to meet your need!
 
Laser Services
GE Intelligent Platforms has factory-trained engineers across North America to help you minimize downtime and maximize the productivity of your laser system.
 
Calibration Services
GE Intelligent Platforms is equipped to measure pitch error and backlash on your machine. We not only report results, but also compensate on the control as well, and validate the compensation by comparing before and after machine performance.
 
Machine Tool Upgrades
Let our field service group enhance your controls by installing the options you need to be more productive.
 
Upgrade/Retrofit Needs Assessment
Our experienced engineers can help you identify opportunities to improve your productivity by retrofitting your older controls.
 
Ladder Logic Development
From minor enhancements to major upgrades, our experience and tools enable us to quickly and accurately develop your ladder logic to help you maximize the efficiency of your control.
 
Servo Tuning
Using GE Intelligent Platforms AC digital servo systems and tools, we will tune your system for improved servo performance. Special option packages like HSHP (High Speed High Precision Machining) and HPCC (High Precision Contouring Control) are available.
 
System Communications
We can provide assistance with communications for backing up controls as well as data transfers to and from controls via networks. Let us help you take advantage of the latest open architecture and features.
 
Startup Assistance Program

We can provide visual inspection and systematic execution of the start-up process, verification of operation modes, and instructions on the operation of the control.

 

 

 

Contact Us
To Request Services or Pricing Call 800 433 2682
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