Proficy Workflow

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Proficy Workflow 2.2 Released!

How do you know if your operators are following Standard Operating Procedures (SOPs)?  With Proficy Workflow, you can leverage Electronic Work Instructions and Corrective Action to reduce variation in performance, cost and quality - for more consistent work processes, compliance and brand protection. You can digitize and track work processes ranging from quality management and HACCP monitoring to Emergency Response and troubleshooting / rework. With Proficy Workflow, you can make every operator an expert - for a true sustainable advantage.

To find out more or to review your application with a Proficy expert,  contact your local GE Intelligent Platforms software representative for more information.

Imagine that every worker is your best worker – and that every work process is a best practice. With Proficy Workflow, you can reduce the variation in performance, cost, quality and brand protection, achieving a new level of operational excellence.

As a Work Process Management software system, Proficy Workflow enables power users and domain experts to digitize manual and automated processes with one tool – capturing process, traceability and quality data across systems to reduce errors, waste and delays. You can manage by exception, orchestrate production and achieve event-based, data-driven results.
Built on the Proficy SOA platform, Proficy Workflow also is third-party extensible and enables composite solutions, enhancing the value of existing MES, HMI and ERP systems.

Proficy Workflow 2.2 - Highlights

Faster and easier task authoring

Enhanced project management for greater efficiency

Improved performance and scalability

Easier upgrades to protect your investments

Updated systems support


Version 2.2 Details

  • Updated, intuitive Task Client user interface
  • Easily transfer/deploy entire applications
  • More integrated content management
  • Network and event improvements
    • Reduced message size
    • Improved event message delivery
  • Ability to create/manage projects
  • Easier upgrades of eSOP content
    • Security groups, keysets and user permissions
    • Global display user solutions
  • New workflow activities
    • Break activity
    • End task and end step activity
    • Messaging activities
  • New methods for tracking genealogy for produced material
  • Updated systems support
    • Windows Server 2012
    • Microsoft SQL Server 2012
    • Microsoft Silverlight 5


  Type Title
Datasheet Proficy Workflow
Discover the power of Work Process Management
Datasheet Proficy Workflow for Water/Wastewater
Corrective Action and Alarm Management - Giving every operator the expertise of a 20-year veteran
Datasheet Special Offer - Operator Task Management
Special Offer - Operator Task Management
White Papers Alarm Response Management
As operators are inundated with more alarms and warnings than ever before, ensuring the correct response to the small subset of alarms that signal critical issues is key to helping companies reduce liability exposure and costs.
White Papers Improving Traceability With Work Process Management in Food and Beverage Manufacturing
Achieving a New Level of Operational Excellence
White Papers Lean Production with Work Process Management
Enabling Standard Work to Increase Cost Savings and Maintain Lean Momentum
White Papers The Changing Role of the Operator
Engaging and Supporting the Operator of Today Into the Future With Advanced Software Capabilities
White Papers Water Security Regulation Compliance Facilitated by Operations Applications
This white paper looks at how the effective use of automation can help prevent security risks at water and wastewater plants.
White Papers Water, Wastewater Treatment Plants Realize Operational Efficiencies with GE Proficy Solutions
Increased system complexities and rising operational costs drive the need for greater operation control and recordkeeping.
White Papers Work Process Management
Achieve Operational Excellence Through Consistent and Repeatable Plant Operations
Customer Stories City of Haverhill
Meeting Critical Needs and Maintaining High Quality
Customer Stories Waterford Township Department of Public Works
Proficy Workflow links systems and standardizes workflow procedures to mitigate the loss of institutional knowledge due to workforce retirements
Demo eSOP / Electronic Work Instructions Demo - Proficy Workflow
Demo Introduction to Proficy Workflow - Video 2
Captivate video introducing workflows.
Demo Proficy Workflow Activities and Call Methods - Video 3
Captivate video introducing Proficy Workflow Activities and Call Methods
Demo Proficy Workflow ISA-95 Sample Application - Video 4
Captivate video of Proficy Workflow ISA-95 Sample Application
Demo Quality Sampling Demo - Proficy Workflow
Manage quality sampling dynamically based on real-time events - reducing waste and costs
Demo Quarantine Demo - Proficy Workflow
Demo Spec Change & Approval Demo - Proficy Workflow
Demo Truck Discharging Demo - Proficy Workflow
Presentation JHP Pharmaceuticals - Workflow for Business Process Automation in a Regulated Environment
Presentation Proficy Workflow Version 1.2
Operations experts - Drag and Drop to create and modify work processes. New Form Designer, ActiveX and More!
Presentation Waterford Township - Implementing a Workflow Solution that Leverages SCADA and Cityworks
Presentation Work Process Management Seminar
Learn how this next generation of operations software technology can digitize and streamline work processes from SOPs and Corrective Action to compliance monitoring and quality.
Training Getting Smart on ISA-95
Training Proficy Workflow Fundamentals

For Technical Support please visit :

Or you can also contact GE Intelligent Platforms directly by using one of the following options:

Submit a support case online at:
Note: GlobalCare Contract required to submit a support case online for GE Intelligent Platforms Software Products.


Phone: 1-800-433-2682
Primary language of support: English

Europe, Middle-East, & Africa

Phone: +800-1-433-2682
    +1 780 401 7717 (if the toll free 800 option is unavailable in your country or dialing from a mobile telephone)
Primary languages of support: English, French, German, Italian, Czech

Asia Pacific

Phone: +86-400-820-8208
   +86-21-3217-4826 (India, Indonesia & Pakistan)
Email: (China) (Japan) (Rest of Asia)

Request a Quote for
Proficy Workflow


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