Proficy Cause+

Take your Proficy HMI/SCADA intelligence to the next level!

Reduce your time to action and transform your data into real-time actionable information with Cause+. Cause+ enables your operators, engineers, and maintenance staff to be more productive by responding faster to system issues and receiving instant post-alarm analysis via their live Proficy HMI/SCADA system. You can even use Cause+ to preempt alarm and failure event based on historical models—enabling your workforce to leverage "active avoidance," which can save batches, avoid downtime, and increase your yields.

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Proficy Cause+ enables production/manufacturing engineers and process specialists to generate real-time causes for production process deviations. Key Performance Indicators (KPIs) provide operators with in-depth process knowledge and specific actionable message guidance for correction.

Proficy Cause+ contains an offline component, which performs data collection, preparation, visualization, lag estimation, and correlation analysis, as well as data selection for scenario definition and simulation for each KPI. The real-time component contains the specific interfacing view to Proficy HMI/SCADA, allowing for an “Intelligent HMI/SCADA” that empowers operators to improve quality and process yields.

Let Proficy Cause + transform your data into an informational tool that drives operational excellence in your organization.

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For Technical Support please visit : support.ge-ip.com.

Or you can also contact GE Intelligent Platforms directly by using one of the following options:

Submit a support case online at: eservice.ge-ip.com

Note: GlobalCare Contract required to submit a support case online for GE Intelligent Platforms Software Products.

Americas

Online: eservice.ge-ip.com
Phone: 1-800-433-2682
Email: support.ip@ge.com
Primary language of support: English

Europe, Middle-East, & Africa

Online: eservice.ge-ip.com
Phone: +800-1-433-2682
+1 780 401 7717 (if the toll free 800 option is unavailable in your country or dialing from a mobile telephone)
Email: support.emea.ip@ge.com
Primary languages of support: English, French, German, Italian, Czech

Asia Pacific

Online: eservice.ge-ip.com
Phone: +86-400-820-8208
+86-21-3217-4826 (India, Indonesia & Pakistan)
Email: support.cn.ip@ge.com (China) support.jp.ip@ge.com (Japan) support.in.ip@ge.com (Rest of Asia)