For Technical Support please visit : support.ge-ip.com.
Or you can also contact GE Intelligent Platforms directly by using one of the following options:
Submit a support case online at: eservice.ge-ip.com
Note: GlobalCare Contract required to submit a support case online for GE Intelligent Platforms Software Products.
Americas
Online:
eservice.ge-ip.com
Phone: 1-800-433-2682
Email:
support.ip@ge.com
Primary language of support: English
Europe, Middle-East, & Africa
Online:
eservice.ge-ip.com
Phone: +800-1-433-2682
+1 780 401 7717 (if the toll free 800 option is unavailable in your country or dialing from a mobile telephone)
Email:
support.emea.ip@ge.com
Primary languages of support: English, French, German, Italian, Czech
Asia Pacific
Online:
eservice.ge-ip.com
Phone: +86-400-820-8208
+86-21-3217-4826 (India, Indonesia & Pakistan)
Email:
support.cn.ip@ge.com (China)
support.jp.ip@ge.com (Japan)
support.in.ip@ge.com (Rest of Asia)