|
|
|
|
|
Q. |
|
How do I know if my Series 90-70 component has been discontinued? |
|
A. |
|
In January 2009, GEIP notified our channel partners and customers that certain part numbers in the Series 90-70 family were maturing, based on limited component availability, which adversely affected production. These products that have been discontinued are listed in Appendix A. |
|
|
|
|
|
Q. |
|
Why is GE making this announcement now? |
|
A. |
|
Per our Life Cycle Policy, we committed to provide these products for a minimum of two years once we announced mature status, after which time, we would discontinue selling new parts. As of July 1, 2011, we have reached a point where we are unable to manufacture and sell the 90-70 products listed in Appendix A.
As our products mature, we communicate our hardware life cycle plans to keep you informed and help you develop modernization contingency plans going forward with the right tools, products, and resources.
|
|
|
|
|
|
Q. |
|
Can I still receive Series 90-70 product support? |
|
A. |
|
To support our customers after the July 1, 2011 discontinuation date, we are still offering repair services for up to seven years. This will allow you some time to work with us to develop a solid transition plan to the newer PACSystems products. |
|
|
|
|
|
Q. |
|
What product can I upgrade to? |
|
A. |
|
We encourage you to take full advantage of the latest technology of our PACSystems controllers. Enabling improved efficiencies and flexible deployment, it delivers increased application uptime, lower operating costs, and higher performance in a single platform. |
|
|
|
|
|
Q. |
|
Why should I upgrade to PACSystems controllers? |
|
A. |
|
PACSystems offers many features and benefits, including:
-
Easy program conversion through direct importing and conversion of existing logic programs
-
Protection of your existing intellectual property
-
Minimized conversion downtime
-
Improved performance driving plant profitability
In addition, our flexible hardware and software platforms allow for simple changeovers with more predictable budgets and succinct implementation timelines.
|
|
|
|
|
|
Q. |
|
How can GE help me with my modernization plan? |
|
A. |
|
We understand the unique needs of our customers. We are offering a solid roadmap that outlines spare parts inventory and includes modernization plans, which will help mitigate risk and allow you to achieve higher success rates.
If you need help defining a detailed modernization plan to PACSystems, please contact your local GE Intelligent Platforms office or email us at geip.nextstep@ge.com. We can help you define a detailed action plan with our engineers who are globally located and have vast experience in converting from the Series 90-70 systems to PACSystems.
|
|
|
|
|
|
Q. |
|
Are Genius and GMR still available for purchase? |
|
A. |
|
Yes, you can still purchase these products as we anticipate having the Genius and GMR products available for sale until the end of 2013. We will strive to secure components to meet this date; however, this date may move based on global availability of components.
As a reminder, we initially announced that Genius and GMR Systems were moving to mature status in January 2011, and we will keep you updated with any changes to their status. |
|
|
|
|
|
Q. |
|
What if I need a Series 90-70 product that has been discontinued? |
|
A. |
|
If you immediately require a product listed in Appendix A, please email us at geip.nextstep@ge.com; we may be able to assist you in sourcing these as some of our distributors have placed last-time-buy stock orders. |
|
|
|
|
|
Q. |
|
Who can I contact if I have other questions? |
|
A. |
|
We are excited to help you with the modernization of your incumbent control and process systems. If you have an immediate need or question, please email us at geip.nextstep@ge.com. |
|
|
|
|
|
Thanks for your continued support of GE Intelligent Platforms products.
|
